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Our customers. Our results.

The people behind the results.

Customers share what they built with personal guidance from Marco.

In conversationAn app that fits the business.Daniela BaischHolzbau Ott

Daniela Baisch · Holzbau Ott

An app that fits the business.

Personal guidance

With coaching from Marco, Daniela Baisch built an application alongside the existing ERP. The company kept its established software in the process.

Personal account in the original German video.

In conversationKfW documentation: 10 minutes instead of 2 hours.Stefan MerzHolzbau Merz

Stefan Merz · Holzbau Merz

KfW documentation: 10 minutes instead of 2 hours.

Personal guidance

Stefan Merz built his own knowledge system with coaching from Marco. He reports preparing KfW documentation in ten minutes instead of two hours.

Personal account in the original German video.

In conversationBookkeeping: one day instead of a week.Evelyn BiesingerMöbeldesign Biesinger

Evelyn Biesinger · Möbeldesign Biesinger

Bookkeeping: one day instead of a week.

Personal guidance

Evelyn Biesinger automated her bookkeeping with coaching from Marco. In the video, she explains how the work in her business went from one week to one day.

Personal account in the original German video.

In conversationFrom enquiry to invoice.Andreas StolarczykJS Fenster + Türen

Andreas Stolarczyk · JS Fenster + Türen

From enquiry to invoice.

Personal guidance

Andreas Stolarczyk describes his work on a connected order process with personal guidance from Marco.

Personal account in the original German video.

In practiceAn 869-page manual. Searchable by question.Marvin HänselHandwerkskammer PotsdamRead story

Marvin Hänsel · Handwerkskammer Potsdam

An 869-page manual. Searchable by question.

Group coaching · Cohort 3

Marvin advises skilled-trade businesses on digitalisation. During group coaching, he starts developing his own applications for machine knowledge, vehicle appointments and everyday organisation.

The starting point

An instructor needs to use an English machine manual in German. Instead of translating all 869 pages at once, Marvin builds a search interface: a question retrieves relevant original passages and a German translation. He demonstrates the local tool during coaching.

Prototype demonstrated

Search a machine manual

A local search application retrieves passages from an 869-page manual and translates them into German. Retrieval quality is being improved through coaching.

Application built

Keep track of vehicle appointments

A custom fleet application stores vehicles and appointments centrally. Email reminders flag upcoming dates; the workflow is refined through practical use.

Interface developed

Time recording around the actual workflow

For a cleaning business, Marvin develops an interface with separate office and employee views and a signature function.

Reported in use

Automate club administration

A membership list becomes a birthday overview with automatically sent greetings. New members enter the workflow through the same spreadsheet.

In development

Develop NormLotse

Marvin is developing an assistant for searching technical standards. A prototype exists; the technical reliability of its answers is still under review.

What the guidance makes possible

Marvin can now translate concrete requirements into interfaces, databases and automations of his own. His projects show the path from small tools to more demanding knowledge applications.

Editorial summary based on coaching conversations. As of: 12 September 2026

In practiceA custom radar for relevant tenders.Alexander RotterOCHS RohrleitungsbauRead story

Alexander Rotter · OCHS Rohrleitungsbau

A custom radar for relevant tenders.

Individual guidance + team training

Alexander develops AI applications for pipeline construction. Personal work with Marco produces custom tools and a foundation for his team to build solutions too.

The starting point

Relevant construction tenders were spread across different portals. Alexander had to review and prepare them for estimating. His tender radar brings the search together and supports shortlisting. Since July, he has reported use by the estimating team.

Used in the business

Find and shortlist tenders

A custom system collects tenders, assesses them against business criteria and presents a shortlist for the estimating team to review and act on.

Application presented

Capture site documentation digitally

A custom application supports risk-assessment documentation: select relevant measures, sign digitally and save the document as a PDF.

Actively used

Build a personal knowledge system

Decisions, experience and project histories form a shared knowledge base for Alexander and his AI. Semantic search helps retrieve relevant information.

Used in everyday work

Summarise emails and tasks

An assistant provides an overview of open emails and tasks. Alexander can also report completed items by voice message.

In development

Document pipelines on site

Another application is being developed for pipe sequences, components and welding data. The local version is being extended towards multi-user work.

What the guidance makes possible

The work now extends beyond individual applications: Alexander is developing the system architecture and clear access rules. In parallel, four team members are learning to develop their own business applications.

Editorial summary based on coaching conversations. As of: 8 September 2026

In practiceAn employee app for everyday operations.Oliver StrobelZitzelsberger GebäudereinigungRead story

Oliver Strobel · Zitzelsberger Gebäudereinigung

An employee app for everyday operations.

Group coaching · Cohort 2

Oliver brings workflows, quality checks and training together in an employee app. Through group coaching, he is developing it into a growing system for the cleaning business.

The starting point

Processes had previously been represented in tools including Excel. Oliver brings them into a shared application: who handles each task when a new site starts? What needs cleaning? How is quality documented?

Features built

Tasks and quality in one app

Starting a new site triggers tasks for the people responsible. Staff document quality checks against the service specification, with instructions available as multilingual audio.

Tested in practice

Turn images into training drafts

Photos, video and spoken notes provide the basis for draft risk assessments. Human review and approval precede generation of a training document.

Prototype demonstrated

Practise cleaning in a virtual environment

A training module demonstrates cleaning processes in a 360-degree environment. Users can select stations through a VR headset and listen to instructions in several languages.

Under evaluation

Prepare cleaning quotations

An estimating tool processes customer documents and proposes calculations using the company’s performance figures and price categories. Initial comparisons with previous quotations have been carried out.

Being built

Give customers their own view

A customer portal is being connected to the employee app, with the aim of making approved quality records and training status accessible for each site.

What the guidance makes possible

Oliver turns individual tasks into connected workflows. He uses the training to plan and build independently, then improve the applications with feedback from the business.

Editorial summary based on coaching conversations. As of: 18 August 2026

In practiceTurn site meetings into written minutes.Daniel HölscherGebr. Hölscher BauunternehmungRead story

Daniel Hölscher · Gebr. Hölscher Bauunternehmung

Turn site meetings into written minutes.

Group coaching · Cohort 2

Daniel develops AI tools for his construction business and connects them to the existing Microsoft environment: from meeting recordings and company knowledge to quotation preparation.

The starting point

Record a site meeting, produce the right minutes and file the information in the right place: Daniel has built his own workflow. It imports phone recordings, identifies speakers and generates minutes using predefined templates.

Reported working

Prepare meeting minutes automatically

The system imports recordings, identifies speakers and creates Word and PDF minutes. It uses project context and prepares emails for participants, with results available for review.

Demonstrated in coaching

Use company knowledge in an internal AI chat

An internal portal connects AI with SQL data and SharePoint information. Questions about customers or projects return answers with source references.

Tools built

Estimate costs and prepare quotations

Daniel has developed a cost estimator and tools to draft and review quotations, drawing on data from the company’s existing business software.

Under further development

Match invoices and delivery notes

A custom workflow supports document recognition, filing and matching. Development continues because exceptions and matching errors still require human review.

Prototype built

Record warehouse materials

A prototype combines inventory management with goods receipt. Employees can also submit bugs and suggestions for the company’s own tools.

What the guidance makes possible

Daniel takes the concepts from coaching and adapts them to his existing systems. This produces custom applications with Microsoft sign-in, user permissions and company data.

Editorial summary based on coaching conversations. As of: 8 September 2026

Personal experiences and documented project milestones. Some portraits have been AI-edited.

Every business starts in a different place. These individual experiences do not guarantee specific results.

Collaboration takes many forms.

We work with owner-led businesses across industries.

Organisations represented in training and collaboration.

Systems from our work.

50 examples of custom applications, automated workflows and AI at work. From client projects, coaching and our own business.

50 results

System

Documents & admin

In-house document management

Bring documents from different sources together, find them with AI and continue working on them.

How it works

Scans, attachments and uploads are captured and organised by content. Search and preview lead back to the original, with documents available for further work.

Send an enquiry
System

Knowledge & communication

Search company knowledge with AI

Ask questions about your business and find relevant answers with their sources.

How it works

The system makes documents, decisions and communication searchable. It returns references so team members can check an answer in its original context.

Send an enquiry
System

Business operations

In-house customer management

Keep contacts, conversations, tasks and sales opportunities in your own CRM.

How it works

Customer records connect conversation history with next steps. Before a call, the team can see what was discussed and which tasks remain open.

Send an enquiry
System

Business operations

An in-house communication app

Keep messages, tasks and project information together.

How it works

Loose call notes become work items linked to a project. Office staff and project leads share the same information and can act on the next steps.

Send an enquiry
Workflow

Business operations

Site reports from voice notes and photos

Speak and take a photo on site; turn the input into a structured project report.

How it works

A mobile intake captures photos and voice notes. Speech is transcribed, the information structured and linked to the relevant project.

Send an enquiry
System

Business operations

Digital repair management

Organise repair requests, work steps and progress in one place.

How it works

A custom web application represents the repair process. Requests, documents and progress remain connected across the individual work steps.

Send an enquiry
System

Business operations

Prepare quotes from a job description

Describe a job and create a structured draft using existing price information.

How it works

The tool connects a job description with existing services and pricing data. It creates a quote draft for subsequent pricing and calculation review.

Send an enquiry
System

Business operations

Review the actual cost of a job

Bring materials, working time and documents together to understand job costs.

How it works

Materials, time records and purchase invoices are assigned to the job. Units and quantities are processed to make actual costs understandable.

Send an enquiry
System

People & training

Your own applicant management

Bring applications and their progress into one clear view.

How it works

Applications share a workspace with visible progress. The team organises recruitment there, while hiring decisions remain with people.

Send an enquiry
Module

Documents & admin

Fill PDF forms with AI

Reuse existing business details and edit forms directly in the document.

How it works

An assistant inside the document system transfers existing information into matching form fields. The form remains visible for review and correction before use.

Send an enquiry
Workflow

Knowledge & communication

Meeting notes from recordings

Transcribe conversations, summarise them and connect them with the right work item.

How it works

A recording becomes searchable text with a summary. Assignment to contacts and topics is supported and can be reviewed when needed.

Send an enquiry
System

People & training

Your own learning platform

Provide recordings and learning materials in one place for participants.

How it works

A dedicated portal combines available content with individual learning progress. Participants can revisit lessons and study materials independently.

Send an enquiry
Module

Documents & admin

Read handwritten sketches

Extract notes, dimensions and details from handwritten drawings for further work.

How it works

Image analysis extracts handwritten details from technical sketches. Recognised measurements can be checked against the original before they enter the next work step.

Send an enquiry
Module

Documents & admin

Match documents to the right job

Connect invoices and delivery notes with suppliers, orders and projects.

How it works

Matching uses supplier details, order references and project context. An individual document becomes a traceable part of the project record.

Send an enquiry
Module

Documents & admin

Find emails and attachments together

Search business messages and their documents in one shared archive.

How it works

Messages and attachments are captured together. Search covers their content while preserving the original email context.

Send an enquiry
Workflow

Business operations

A central project photo archive

Bring work photos together and make them available in the cloud and the office.

How it works

Project photos are transferred and synchronised between the designated storage locations. Images from the work site become available for use in the office.

Send an enquiry
Knowledge resource

Knowledge & communication

A digital company handbook

Capture procedures and practical knowledge so your team can find and apply them.

How it works

Recurring procedures, instructions and decisions receive a shared structure. The handbook supports everyday reference and can provide a foundation for AI knowledge search.

Send an enquiry
System

Business operations

A shared overview of projects and sites

Manage projects, contacts and related documents in one shared view.

How it works

Existing project information is brought into a shared structure. The interface links each job to the relevant contacts and documents.

Send an enquiry
Integration

Business operations

Connect your existing business software

Reuse data from existing software in your own applications.

How it works

An integration makes selected data from the existing system available. Custom views and workflows can build on it without replacing all of the company's software.

Send an enquiry
System

Business operations

A digital service catalogue

Keep recurring services and line items ready for quotes and invoices.

How it works

An existing service catalogue is imported and structured. Line items can be searched and reused in custom applications.

Send an enquiry
Module

Documents & admin

Your own invoice editor

Select line items from a service catalogue and reuse recognised information.

How it works

The editor combines catalogue search with extracted document data. Information can be edited in the invoice draft before the responsible person reviews it.

Send an enquiry
System

Business operations

A custom ordering portal

Capture orders through your own web interface and prepare them for processing.

How it works

A custom ordering flow guides users through the required information. The order is then available in a structured form for further processing.

Send an enquiry
System

Marketing & content

A website assistant with company knowledge

Answer visitor questions using your own content and help them find their next step.

How it works

The assistant uses the designated company content. Visitors can ask specific questions and find their way around the offer.

Send an enquiry
System

Marketing & content

A voice assistant for customer enquiries

Handle recurring questions in spoken dialogue and capture the request.

How it works

The application captures requests in spoken dialogue and provides stored information. The permitted answers and next steps are defined for each use case.

Send an enquiry
Workflow

Marketing & content

Enquiries with optional appointment selection

Capture contact details first, then let visitors choose a suitable time if they wish.

How it works

The enquiry is captured with the contact details. Optional scheduling comes afterwards, so finding a calendar slot does not get in the way of making contact.

Send an enquiry
System

Marketing & content

Webinar registration and participant communication

Connect registration, access and supporting information for an event.

How it works

The flow connects registration with confirmation and event access. Supporting information can be provided along the participation journey.

Send an enquiry
System

Marketing & content

An online AI readiness check

Use a few questions to create a structured view of a company's starting point.

How it works

A guided questionnaire captures the starting point and prepares a clear assessment. The result supports orientation and further discussion.

Send an enquiry
Workflow

Marketing & content

Newsletter sign-up with confirmation

Manage subscriptions, consent and unsubscribing in a traceable flow.

How it works

A subscription flow with confirmation was built into the online check. Consent and unsubscribing are part of the same process as joining the mailing list.

Send an enquiry
System

People & training

Time tracking for your business

Record working time and make it available for further analysis.

How it works

A custom application captures time records for business analysis. The workflow is tailored to how work is actually organised.

Send an enquiry
Workflow

Business operations

Turn notes into tasks

Convert call notes and voice messages into clear actions with an owner.

How it works

AI structures the request contained in the note. The task can then be assigned to a responsible person and a business work item.

Send an enquiry
Workflow

Business operations

Automatically sort incoming emails

Recognise messages and route them to the right place in the business.

How it works

Messages are categorised by content and routed to defined destinations. Rules and exceptions reflect how the business is organised.

Send an enquiry
Integration

Knowledge & communication

Preserve business messenger conversations

Make texts, pictures and voice notes accessible and searchable for your business.

How it works

The integration transfers business messages and media into designated storage. Voice messages can also be transcribed.

Send an enquiry
Workflow

Business operations

Prepare work using several sources

Gather open tasks and the context they need from emails, conversations and customer records.

How it works

A work briefing gathers relevant items and original sources. It supports preparation and makes outstanding decisions visible.

Send an enquiry
Workflow

People & training

Create course materials from teaching sessions

Develop summaries and supporting learning documents from a recorded lesson.

How it works

The recording and its transcript provide the basis for structured materials. Content and presentation are reviewed before publication.

Send an enquiry
Learning project

People & training

A playful learning application

Turn learning content into an interactive world with challenges and progress.

How it works

A custom playful learning application emerged from coaching. It connects challenges and progress with an interactive world, illustrating a creative use of self-built software.

Send an enquiry
Workflow

Marketing & content

Prepare video edits with AI

Select material from long recordings using content and speech criteria.

How it works

The transcript helps identify false starts, repetition and useful sections. This creates an editing plan for subsequent creative work.

Send an enquiry
Workflow

Marketing & content

Well-timed video subtitles

Transcribe speech and create subtitles aligned with the spoken words.

How it works

Recognised words are aligned with the recording. The resulting subtitles can be checked in the video and corrected for wording or timing.

Send an enquiry
Workflow

Marketing & content

AI-assisted article editing

Organise topics, drafts and publication in a clear editorial process.

How it works

Existing knowledge and sources inform topics and drafts. Editorial review accompanies the work through to publication.

Send an enquiry
Workflow

Marketing & content

Prepare and publish LinkedIn posts

Develop posts from existing knowledge and bring them to publication with review.

How it works

Existing material is developed into posts with a clear message and image concept. Publication follows a deliberate approval step.

Send an enquiry
Module

Documents & finance

Review and approve financial documents

Show unclear documents with context and record review decisions.

How it works

The review area presents a document alongside the unresolved question. Decisions are recorded, separately from executing payments or accounting entries.

Send an enquiry
System

Documents & finance

An accounting assistant connected to your systems

Ask targeted questions about invoices, payments and outstanding items.

How it works

The built and tested assistant queries information from connected sources. It demonstrates access to financial context for specific questions, without implying ongoing autonomous financial operations.

Send an enquiry
Workflow

Documents & finance

Prepare documents for expense reimbursement

Extract scanned evidence and transfer it into an organised overview.

How it works

The workflow reads information from scanned receipts and transfers it to a structured overview. This supports subsequent review and processing.

Send an enquiry
System

Documents & finance

A custom service-charge accounting app

Process recurring service-charge information in your own application.

How it works

A participant developed this application independently after coaching. It processes recurring service-charge information and demonstrates the ability to build a custom solution.

Send an enquiry
Prototype

Documents & finance

A management overview of the business

Bring tasks, customer context and financial information into one clear view.

How it works

A locally built prototype combines several information areas in one management view. It represents a development stage, not an established ongoing deployment.

Send an enquiry
Infrastructure

Your own AI & systems

Run AI on your own hardware

Host your own AI models locally and connect suitable business applications.

How it works

Local models are installed and used on owned hardware. Hardware, model choice and integrations depend on the task and available resources.

Send an enquiry
Infrastructure

Your own AI & systems

Backups with a clear status overview

Organise backups and make their success or failure visible.

How it works

Backups receive a clear status and alert view. The responsible team can see whether the scheduled backup jobs succeeded.

Send an enquiry
Workflow

Knowledge & communication

Turn information into an audio briefing

Make knowledge and research available as a clear spoken briefing.

How it works

Researched content is prepared as a clear spoken script and rendered as audio. It can be listened to on the move and related back to its underlying sources.

Send an enquiry
Module

Knowledge & communication

An AI assistant inside your own software

Talk to AI and use application functions in the same workspace.

How it works

The assistant is embedded directly in the document management interface. It can use the open context and invoke designated application functions.

Send an enquiry
Integration

Marketing & content

Understand website use and enquiries

Analyse visitor actions and steps towards an enquiry through your own event capture.

How it works

Event capture connects website actions with steps in the enquiry flow. Analysis uses the events actually recorded within the designated consent framework.

Send an enquiry
Knowledge resource

Your own AI & systems

A map of your company's systems

Document software, data sources and connections to understand dependencies.

How it works

A shared map records systems, responsibilities and data flows. Before a change, it helps identify other applications that may be affected.

Send an enquiry

The collection includes systems, individual features, workflows and a labelled prototype. AI-generated images illustrate each use case. They do not show original interfaces or customer data.

What could AI do for your business?

In a free 30-minute conversation with Marco Heer, discuss your current situation and whether working together makes sense. We call you first to arrange the conversation. You can choose a callback time.